Electronic Document Records Management System Replacement (EDRMS) Strategy
Case Study: Insolvency Trustee Services Australia
Reviewed and assessed the requirements of the agency for an EDRMS
What we did
Reviewed and assessed the requirements of the agency for an EDRMS. We then worked with senior executives to assess strategic options including:
- Better utilisation of the existing EDRMS, including process improvements.
- Replacement with a new system.
- Approaches to procurement and business process improvement.
The agency replaced its EDRMS with a new system, and adopted the standard recommended processes of the new system, resulting in significant improvements in records management and better adherence to government policy.