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Improvement roadmap for SDLC

Case Study: Department of Immigration and Border Protection

Delivered practical recommendations grounded in evidence and aligned with department objectives to improve the process of software development

What we did

  • Reviewed a range of documentation.
  • Interviewed senior executives from ICT and other key divisions.
  • Sat in on key meetings to understand processes and roles.
  • Developed a number of hypotheses which were confirmed through discussions with focus groups and key stakeholders.
  • Delivered practical recommendations grounded in evidence and aligned with department objectives to improve the process of software development.

The result

The Department understood the challenges and opportunities for significant improvements to software development and systems delivery processes.

The Department asked us to scope a program of work to initiate change and introduce agile ways of working.

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