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Programme management review

Case Study: Department of Immigration and Border Protection

A range of improvements were made to the release and program management practices in the 18 months following the review.

What we did

  • We interviewed senior executives across a range of IT and business areas of the Department.
  • We formulated and tested a number of ideas to bring the Department closer to best practice.
  • We delivered our recommendations to the senior executive in a clear, actionable, consumable way, including a map of dependencies, priorities and a high-level strategy for implementing the recommendations.

The result

A range of improvements were made to the release and program management practices in the 18 months following the review. The Department is gradually improving its complex systems delivery capability, and MXA’s review provided the basis for a roadmap for improvement.

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