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Digital strategy

Case Study: ACT Chief Minister, Treasurer and Economic Development

Identified the areas that most needed improvements

What we did

Ran a series of workshops with all the diverse business units in the agency.

Identified commons themes and challenges facing service delivery and policy teams across the agency.

Developed a Digital Strategy that focused on services that deliver benefits to residents of the ACT and other government agencies.

Worked out the areas that could benefit most from digitisation and identified the areas that most needed improvements.

Presented a comprehensive strategy to the head of the ACT Government.

Developed a “strategy on a page” that was easy to understand.

The result

A digital strategy that was practical, comprehensible and grounded in the realities of the ACT Government’s resource constraints.

“Justin and his team from MXA Consulting were engaged to develop a Digital Strategy for the Chief Minister’s, Treasury and Economic Development Directorate of the ACT Government.

The five-year vision created was innovative, and was developed by MXA using a consultative process across all areas of the directorate.

We found MXA to be well versed in the development of contemporary digital strategy’s, were responsive, and very easy to work with.” – Sue Hall, Executive Director, Chief Minister’s Treasury and Economic Development Directorate.

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