Technical options assessment
and recommendations for
core middleware architecture

Case Study: Australian Taxation Office

Developed a strategic options paper

What we did

Developed a strategic options paper that:

  • Highlighted 7 alternatives for a key technical component to support several ATO systems including the business portal and tax agent portal.
  • Displayed the overall impacts on involved systems n-tier architecture.
  • Elicited clear and effective discussion of impacts on several key ICT teams and service providers.
  • Negotiated and influenced outcomes through evidence-based logical reasoning.

The result

Resolution of ongoing technical challenges and a series of projects to move towards a strategic target state architecture.

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