Technical options assessment
and recommendations for
core middleware architecture
Case Study: Australian Taxation Office
Developed a strategic options paper
What we did
Developed a strategic options paper that:
- Highlighted 7 alternatives for a key technical component to support several ATO systems including the business portal and tax agent portal.
- Displayed the overall impacts on involved systems n-tier architecture.
- Elicited clear and effective discussion of impacts on several key ICT teams and service providers.
- Negotiated and influenced outcomes through evidence-based logical reasoning.
Resolution of ongoing technical challenges and a series of projects to move towards a strategic target state architecture.