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Business case for
integrated library
management system

Case Study: ACT Libraries

Implementation of the new system

What we did

  • Delivered a comparison of strategic options.
  • Developed funding strategies.
  • Provided an assessment of project risks.
  • Summarised costs and resources.
  • Identified control issues.
  • Outlined benefits.
  • Highlighted linkages and dependencies.
  • Delivered a complete business case.

The result

Implementation of the new system delivering significant efficiency gains for patrons and staff which translated to service improvements and increased patron convenience and satisfaction.

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