$92m digital transformation program

Case Study: Department of Industry, Innovation and Science

A quicker start to a complex project, with plans that set up the project for success. Over the next 3 years the project has delivered on time, on budget and on benefit.

What we did

  • User research.
  • Vision and program governance definition.
  • Benefits profiles and management plan.
  • Business, applications and information architectures.
  • Options assessment (cost, risk, benefit).
  • Suite of program planning documents including (resource plan, risk plan, project dossier, architecture governance plan, quality plan).
  • Business case (including cost estimates and Net Present Value calculation).

The result

  • A quicker start to a complex project, with plans that set up the project for success.
  • Over the next 3 years the project has delivered on time, on budget and on benefit.

“MXA undertook user-centred design, created benefits management plans, agile delivery frameworks and programme architecture to support effective delivery of the Department's $92 million Single Business Service Programme. This approach enabled us to meet tight deadlines whilst producing a high standard of planning and design”
- Clive Rossiter, Programme Manager, Single Business Service, Commonwealth Department of Industry, Innovation and Science. 

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Level 2, Canberra House 40 Marcus Clarke Street Canberra ACT 2601