Digital Transformation Partnership

Case Study: Department of Education and Training

We worked with both business and IT areas to leap frog the Department from outdated approaches to modern user-centred, agile and benefits-based planning and execution.

What we did

We advised, coached, trained guided staff at all levels within the Department, and we delivered:

  • A digital maturity assessment and a digital capability improvement;
  • An Agile delivery framework;
  • An investment prioritisation framework, streamlining 100 ideas presented by business lines to 8 strategic project business cases; and
  • A user-centred design framework, demonstrated through a number of key projects.
  • Classroom training sessions to staff.

The result

We worked with both business and IT areas to leap frog the Department from outdated approaches to modern user-centred, agile and benefits-based planning and execution.

"The department is working with MXA as a long-term strategic partner on our transformation journey. MXA provide great value, capability and quality: they listen carefully, understand our challenges and deliver a great deal of creative product that is already providing essential support to our digital transformation journey."
- Tim Pigot, Deputy CIO

National Office
Level 2, Canberra House 40 Marcus Clarke Street Canberra ACT 2601